A CFI driver hit my parked trailer in a service plaza in Ohio while I was taking a shower. He was stuck on the back corner of my trailer and was going back and forth trying to get himself unstuck when a witness stopped him and they came in to the service plaza to look for the owner. These are photos of what I found when I came to see what happened.
Not a lot of damage, just a bumper, light panel, kick panel, and a couple spot welds on pipe spools that broke loose from the rub rail, but the parts are back ordered for at least 4 weeks.
I ask CFI to cover the cost to repair the trailer, lost revenue for the first 8 days after the accident, and a trailer rental for 4 weeks after that. I felt like it was all reasonable considering they destroyed the back end of my trailer while I was parked in a wide open parking lot.
They wouldn’t even cover the cost to repair the damage to the trailer. They kept telling me that I had to send everything through my insurance company and they could submit the claim to CFI. I ended up using my insurance, but I didn’t have a policy that covers down time or trailer rentals in these situations so they told me I’d have to collect the money directly from CFI. I’ve emailed them and it’s been 5 days with no response. I called them this morning and they transferred me to a line that didn’t have voicemail and no one answered after over 10 min.
Have any of y’all had similar a experience with a mega carrier damaging your equipment and then not cooperating at all. Any advice on what I can do to get them to cover down time and/or the cost of a trailer rental while the shop is waiting on parts to come in?
The total cost for everything is low enough that it’s hard to justify an attorney, although I’m still considering that.
Posted: 3 years, 5 months ago
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CFI wrecked my trailer. They don’t want to pay
A CFI driver hit my parked trailer in a service plaza in Ohio while I was taking a shower. He was stuck on the back corner of my trailer and was going back and forth trying to get himself unstuck when a witness stopped him and they came in to the service plaza to look for the owner. These are photos of what I found when I came to see what happened.
Not a lot of damage, just a bumper, light panel, kick panel, and a couple spot welds on pipe spools that broke loose from the rub rail, but the parts are back ordered for at least 4 weeks.
I ask CFI to cover the cost to repair the trailer, lost revenue for the first 8 days after the accident, and a trailer rental for 4 weeks after that. I felt like it was all reasonable considering they destroyed the back end of my trailer while I was parked in a wide open parking lot.
They wouldn’t even cover the cost to repair the damage to the trailer. They kept telling me that I had to send everything through my insurance company and they could submit the claim to CFI. I ended up using my insurance, but I didn’t have a policy that covers down time or trailer rentals in these situations so they told me I’d have to collect the money directly from CFI. I’ve emailed them and it’s been 5 days with no response. I called them this morning and they transferred me to a line that didn’t have voicemail and no one answered after over 10 min.
Have any of y’all had similar a experience with a mega carrier damaging your equipment and then not cooperating at all. Any advice on what I can do to get them to cover down time and/or the cost of a trailer rental while the shop is waiting on parts to come in?
The total cost for everything is low enough that it’s hard to justify an attorney, although I’m still considering that.
Thanks in advance for any advice / feedback.