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Posted: 7 years, 2 months ago
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15 years in a WAL-MART Central Receiving Office here
To answer your question about non-English speaking drivers; I'm almost positive that you can bring along a translator during your DMV written and driving test. I could be wrong though. I'll look up the law when I get a chance...
And I was wrong, concerning Texas anyway since that is where I obtained my CDL. Apparently you only need to be able to understand hand signals. Must be quite frightful for road testers!
https://www.dps.texas.gov/DriverLicense/translators.htm
I can only imagine lol
Posted: 7 years, 2 months ago
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15 years in a WAL-MART Central Receiving Office here
Yeah some drivers just come in yelling from the very start. Every day I get a call from the guard shack warning me that a driver is coming in screaming. But for the most part the check ins are good. It's not until we pass the 2 hour LOS or take 2 hours to unload 1 pallet or a straight pull that we start to get the heat from the drivers. I've known some of the same drivers, our regulars for over 10 years and have family members that have driven trucks and ask about their life on the road so I sympathise and I'm always on the side of the driver when they have issues that we have created.
Posted: 7 years, 2 months ago
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15 years in a WAL-MART Central Receiving Office here
Yes Susan, Wal-Mart is ALWAYS short staffed and its a disservice to you drivers for sure . They seem to like operating on the bare minimum of employees. We are starting to change though. There are a few DC's that unload you, then you leave and we just fax or email the BOL's to your company so your only there for less than an hour. Also, within the next year or so we are going paperless and doing away with lumper fees like what the regional DC's have been doing for awhile now. The vendor sends the BOL in electronically and then we sign the BOL electronically then scan it back to the carrier and vendor.
Posted: 7 years, 2 months ago
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15 years in a WAL-MART Central Receiving Office here
Most if not all of the Walmart clerks that your dealing with have never driven a truck and are ignorant and clueless to what you drivers do and this reflects on how many drivers are being treated like crap from Walmart employees. I hear alot of complaints from the DC's in New Mexico as well as alot of the North Eastern USA DC's have customer service problems with drivers. Wal-Mart is a very robotic company to work for. It's how fast we can check you in, but Walmart for the most part, fails at getting you unloaded in a timely manner most of the time. Half of my shift is arguing with drivers and dispatchers as to why we are taking so long to unload.
Also, If any of you guys have deliveries to Wal-Mart grocery DC's and have questions feel free to ask!
Why are you guys such a royal pain in the ass?
Posted: 7 years, 2 months ago
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15 years in a WAL-MART Central Receiving Office here
I've been working in a Wal-Mart grocery receiving office for almost 15 years now (I know, I know -you grocery drivers probably hate us lol) I check in 60 to 70 drivers a day and have a question. At least 40% of the drivers I check in do not speak or write in English. And can tell you, that if I did not have google translate on my computer, I would not be able to communicate with them in anyway. Majority are from India and speak Pinjab, others from Slavic countries and many from China that can't read or speak or write in English. Question is, how does someone that cannot read or write in English get a CDL? Are these trucking companies bringing them over on a visa or something and just blindly passing them? (We have lots of trailer pullouts and damage here at our facilities, overwhelmingly from Chinese drivers) Are they by-passing CDL training somehow? ( As many of them cannot even pull into our docks let alone reading the dock number they are supposed to be even getting into)
Also, If any of you guys have deliveries to Wal-Mart grocery DC's and have questions feel free to ask!
Posted: 7 years, 2 months ago
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Why Can't All DCs Be Like This
I work for a Wal-Mart DC out west and we also allow overnight parking and parking in general if your out of hours or just want to get some sleep. It's up to the individual DC's if they allow it or not. Took me over 4 years to convince my DC to get parking for you guys.