Ahh thanks guys. I guess i was keeping score kind of without realizing it. And im delivering to walmart. It amazes me how many of them there are. It also amazes me how many waffle houses there are. Will work on counting my blessings and looking at the positives.
I've been lurking as I'm still looking at how to get into this industry and do something a bit better suited to my personality but I'm currently killing time working for a large convenience store chain that has it's ups and downs. On the whole isn't too bad. Anyway, part of my job is receiving freight with commercial drivers. Our main delivery comes from 18-wheelers, then it simply depends what truck is dispatched for things like Coke, Pepsi, Redbull and alcohol.
The drivers we keep track of are the ones with a friendly attitude, and hopefully we don't screw them by calling our vendor reps and saying "We like him, please keep using him."
Normally the drivers are supposed to unload and stock the shelves. But they're always in a hurry. Most managers take this to be lazy. We just ask "Are you by mile or hourly?" and "How can we make this simple for both of us since we're in a hurry?" "Did your dispatch let you know about the "x" credits" we have?" When they arrive on premises. Gives them a second to decide how they want to approach it.
That's our current batch. The old batch who were unfriendly and difficult to deal with got held to complete corporate standards. Seriously a smile and "how can I make this easy for you?" from the driver means we bend over backwards to accommodate because we're usually solo or pressed and God love the drivers, their scheduled arrival times always coincide with low coverage and high customer count. Or make sure you tell them your name and introduce yourself. Then you're a person not a uniform. My $0.02 from the other side of trying to manage a flow of product and people. Granted we are also keen enough to realize that our account is a small one and try to keep their visit time down so we get what we need (credits and the like)
Hope I can make it into the industry, I need a couple years experience before I can drive for our energy division (fuel delivery) and those guys say it's 75% good and 25% bad which is a pretty good average. Fortunately our fuel guys have enough time while dropping a load to chat and answer questions.
Posted: 4 years, 6 months ago
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Stressed out.
I've been lurking as I'm still looking at how to get into this industry and do something a bit better suited to my personality but I'm currently killing time working for a large convenience store chain that has it's ups and downs. On the whole isn't too bad. Anyway, part of my job is receiving freight with commercial drivers. Our main delivery comes from 18-wheelers, then it simply depends what truck is dispatched for things like Coke, Pepsi, Redbull and alcohol.
The drivers we keep track of are the ones with a friendly attitude, and hopefully we don't screw them by calling our vendor reps and saying "We like him, please keep using him."
Normally the drivers are supposed to unload and stock the shelves. But they're always in a hurry. Most managers take this to be lazy. We just ask "Are you by mile or hourly?" and "How can we make this simple for both of us since we're in a hurry?" "Did your dispatch let you know about the "x" credits" we have?" When they arrive on premises. Gives them a second to decide how they want to approach it.
That's our current batch. The old batch who were unfriendly and difficult to deal with got held to complete corporate standards. Seriously a smile and "how can I make this easy for you?" from the driver means we bend over backwards to accommodate because we're usually solo or pressed and God love the drivers, their scheduled arrival times always coincide with low coverage and high customer count. Or make sure you tell them your name and introduce yourself. Then you're a person not a uniform. My $0.02 from the other side of trying to manage a flow of product and people. Granted we are also keen enough to realize that our account is a small one and try to keep their visit time down so we get what we need (credits and the like)
Hope I can make it into the industry, I need a couple years experience before I can drive for our energy division (fuel delivery) and those guys say it's 75% good and 25% bad which is a pretty good average. Fortunately our fuel guys have enough time while dropping a load to chat and answer questions.