I had to respond to this since I drove Schneider briefly. Drove for the Dollar Tree account had two great DBLs, distribution center was out of Joliet IL. Home terminal was in Gary a great terminal with a great support staff. Now would it be possible with the size of Schnieider that those great DBLs, Mechanics, and support staff are at every terminal? Of course not. Who every said the Divisons were the same noooo bulk to Dollar Tree were just completely atmospheres. Anyways getting to the point the Dollar Tree account had plenty of great drivers by that I mean safe, on time for their appointments, but a good amount had terrible attitudes. My first week at the account with no prior experience I ended up hauling three loads all were relatively close to the DC and was constantly getting checked up on, check was good only because of rolled over training pay. Next week and every week after was getting awesome miles, and was getting a ton of back hauls. Why? When I came in to get my load paperwork I grabbed asked if my DBl had anything for me and hit the road. I see 2 sometimes 3 drivers *****ing about something with the DBL who was clearly annoyed and had ton of other stuff to worry about. Great drivers sure but extremly unpleasant to work with point was attitude is huge in the industry got a a little off track there
A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.
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I have found the term never, never happens in this business. Contracts change like blinking your eyes. What may be a random load today could easily be a routine one tomorrow. DM's rarely give drivers much choice on the customers. If you do get that embrace it because it's rare except for dedicated accounts. Another point I have found to be true is that companies have choices who to use to move their product. They also have the choice who not to use. I have seen entire companies be kicked off property because of the actions of 1 driver. Yes I said 1. I know for a fact because I had the musfortune to personally witness a couple events that led to the immediate expulsion of a driver and the company had their contract terminated very shortly afterward. I don't know about anyone else but I really don't want to be the person who got my company kicked off property never to return. Just my opinion
Dm:
Dispatcher, Fleet Manager, Driver Manager
The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.