Noob Starting At Werner

Topic 13121 | Page 6

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Tractor Man's Comment
member avatar
Well I just resigned. It turns out I wasn't doing a 34 hour reset, but apparently there was a reason for me to be at the Indianapolis terminal ,

Can you tell us what that reason was? You may be able to prevent the same thing from happening to someone else.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Daniel W.'s Comment
member avatar

To be honest I don't know exactly why they had me go to the the terminal , but I was supposed to check in at the office and talk with safety department. It could have been a couple of possibilities after looking back at it. I was just irate that it took my fleet manager 2 days to tell me that. She could've easily said check in when you get to the terminal in the original message telling me to go to the terminal. Especially considering I sent messages asking what I was supposed to do when I arrived, but the night time dispatcher didn't get any info either as to what I was doing. I assumed the following morning my fleet manager would have seen that and contacted me if there was something I should've been doing. I took the response from dispatch, "we have no orders for you", as sit and wait. Which has happened numerous times before while on training, as they tend to split/swap loads at terminals. (Happened the day I got my truck).

However I did go into the office, and on the exterior of the building it says to check in. So I assumed when I go in the main office they would check me in, but that wasn't the case either. I was looking for food and asked the lady in the office if there were vending machines and she directed me to them. I thought it was strange that they would let a stranger in and do as they please considering I didn't have my badge or anything to indicate that I worked for Werner.

Now for the possibilities of reasoning for seeing safety. First, Werner is changing their badges and I noticed the new badges are to be acquired from safety department. But I think it has more to do with this second possibility.

I had a trailer Saturday night that I reported in my post trip as having the ABS light on. Someone from Omaha called me and gave me a plan to have it fixed. I was told to resend the repair request once my 10 hour break was over (1am Sunday). So I did and I was routed to a TA to have it fixed. I was told I they contacted TA and I had an appointment setup. I got there at 6am and they were closed, didn't open until 8. I sent a message in stating that and asking what I should do. My dispatcher called me instead of responding via Qualcomm asking if it was safe to drive and asked me if I could just make the delivery or it would've been really late. The load was due for 7:45am delivery. Well considering I drove it through the mountains in southern Virginia, I said yes and I'll have the trailer red tagged at the drop. He told me to send a message via Qualcomm stating I was going to make the delivery and red tag the trailer upon arrival. All I can think of is that safety wanted to talk with me about why I drove a trailer that they know needed repairs without getting it fixed prior to dropping it. These are the only assumptions I have as to why I would've been required to see safety, but unfortunately we will never know the exact reasoning as to why.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

OWI:

Operating While Intoxicated

Rick S.'s Comment
member avatar

To be honest I don't know exactly why they had me go to the the terminal , but I was supposed to check in at the office and talk with safety department. It could have been a couple of possibilities after looking back at it. I was just irate that it took my fleet manager 2 days to tell me that. She could've easily said check in when you get to the terminal in the original message telling me to go to the terminal. Especially considering I sent messages asking what I was supposed to do when I arrived, but the night time dispatcher didn't get any info either as to what I was doing. I assumed the following morning my fleet manager would have seen that and contacted me if there was something I should've been doing. I took the response from dispatch, "we have no orders for you", as sit and wait. Which has happened numerous times before while on training, as they tend to split/swap loads at terminals. (Happened the day I got my truck).

However I did go into the office, and on the exterior of the building it says to check in. So I assumed when I go in the main office they would check me in, but that wasn't the case either. I was looking for food and asked the lady in the office if there were vending machines and she directed me to them. I thought it was strange that they would let a stranger in and do as they please considering I didn't have my badge or anything to indicate that I worked for Werner.

Now for the possibilities of reasoning for seeing safety. First, Werner is changing their badges and I noticed the new badges are to be acquired from safety department. But I think it has more to do with this second possibility.

I had a trailer Saturday night that I reported in my post trip as having the ABS light on. Someone from Omaha called me and gave me a plan to have it fixed. I was told to resend the repair request once my 10 hour break was over (1am Sunday). So I did and I was routed to a TA to have it fixed. I was told I they contacted TA and I had an appointment setup. I got there at 6am and they were closed, didn't open until 8. I sent a message in stating that and asking what I should do. My dispatcher called me instead of responding via Qualcomm asking if it was safe to drive and asked me if I could just make the delivery or it would've been really late. The load was due for 7:45am delivery. Well considering I drove it through the mountains in southern Virginia, I said yes and I'll have the trailer red tagged at the drop. He told me to send a message via Qualcomm stating I was going to make the delivery and red tag the trailer upon arrival. All I can think of is that safety wanted to talk with me about why I drove a trailer that they know needed repairs without getting it fixed prior to dropping it. These are the only assumptions I have as to why I would've been required to see safety, but unfortunately we will never know the exact reasoning as to why.

Always a little suspicious when your DM uses the phone instead of the QC, to ask you to do something that would clearly get you wittent up, or possible put the trailer OOS if you got stopped.

Somewhat of a Red Flag there for me.

Rick

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

OWI:

Operating While Intoxicated

OOS:

When a violation by either a driver or company is confirmed, an out-of-service order removes either the driver or the vehicle from the roadway until the violation is corrected.

Daniel W.'s Comment
member avatar

Yeah I thought the same thing. The only reason I agreed to keep going was because I'd already driven like 5-6 hours to get to the shop they routed me to, which put me only an hour away from where I was delivering. The worst part about it all is apparently that trailer has had issues for a while, because someone unplugged the abs light on the trailer so they wouldn't get caught 😕 I specifically mentioned that in my repair request too.

Bucket's Comment
member avatar

Glad to hear the leg is better. Good luck on the beer run! Was wondering if Werner knew you were looking?

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