Night & Weekend Dispatch

Topic 15559 | Page 2

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Big Scott's Comment
member avatar

From reading your posts today, you are half of the problem. You have a poor attitude. When you give them attitude they get to show you who can screw who. You seem to have a habit of jumping the gun and taking loads you aren't dispatched for. To me that seems like you are acting like a spoiled brat. I know I am not even in school yet, however I have 49 years of life experience to see the big picture. In life we must do things by the rules. Those weekend DM's you are bad mouthing are just stressed out people trying to do a job. I wish you luck.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Pianoman's Comment
member avatar

For your sake, Paul, I will give them all the benefit of the doubt.

How do like dedicated? What's the pay and hometime like?

Thanks.

Gimme about 5 minutes and I'll post a new thread about it. I've been needing to do that anyways. Short answer: it's awesome.

N/A's Comment
member avatar

From reading your posts today, you are half of the problem. You have a poor attitude. When you give them attitude they get to show you who can screw who. You seem to have a habit of jumping the gun and taking loads you aren't dispatched for. To me that seems like you are acting like a spoiled brat. I know I am not even in school yet, however I have 49 years of life experience to see the big picture. In life we must do things by the rules. Those weekend DM's you are bad mouthing are just stressed out people trying to do a job. I wish you luck.

Big Scott, have you seen me get an attitude with these people? Have you heard me talk to these people? No. I didn't think so.

Just because I rant about things that I dislike in the company on this forum, it doesn't mean that I am mean and rude to these people in real life.

I am not some 21 year old kid out here doing whatever the heck I want to do, without any discipline from my parents, or without any other work experience. Get a hold of yourself, sir. You have judged me, just as I have judged them. And you think I'm the problem?

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
N/A's Comment
member avatar

double-quotes-start.png

For your sake, Paul, I will give them all the benefit of the doubt.

How do like dedicated? What's the pay and hometime like?

double-quotes-end.png

Thanks.

Gimme about 5 minutes and I'll post a new thread about it. I've been needing to do that anyways. Short answer: it's awesome.

Sounds great, Paul.

G-Town's Comment
member avatar

CJ they often assign the new hires in the overnight and weekend slots. Less experience equals less efficient. You remember what it's like to be learning your job, don't yah CJ?

I have actually helped on the weekends, 2 people as opposed to the 4-5 during prime time. However the workload can be overwhelming because there are two people answering calls and working with up to 100 drivers, instead of four or five. Lots of stuff can quickly fall through the cracks and spiral out of control.

CJ if you come across to them in a similar fashion as you are in this thread, perhaps that partially explains the root cause of your issue. "Humble up" a bit. Try to understand their world and then help them to better understand yours. Meet them halfway so to speak, and things might improve for you. Throwing them under the bus isn't getting it done, try a different approach.

OWI:

Operating While Intoxicated

Big Scott's Comment
member avatar

I was not trying to pass judgement on you. I was just trying to show you another way to look at things. I only wish good things for people. I also took so long to type that that I missed some of the conversation. lol. Have a good night.

N/A's Comment
member avatar

CJ they often assign the new hires in the overnight and weekend slots. Less experience equals less efficient. You remember what it's like to be learning your job, don't yah CJ?

I have actually helped on the weekends, 2 people as opposed to the 4-5 during prime time. However the workload can be overwhelming because there are two people answering calls and working with up to 100 drivers, instead of four or five. Lots of stuff can quickly fall through the cracks and spiral out of control.

CJ if you come across to them in a similar fashion as you are in this thread, perhaps that partially explains the root cause of your issue. "Humble up" a bit. Try to understand their world and then help them to better understand yours. Meet them halfway so to speak, and things might improve for you. Throwing them under the bus isn't getting it done, try a different approach.

G-town, as I have just explained to Big Scott.... because I rant on he internet, it doesn't mean I do it in real life.

No, we have night and weekend people in our terminal. I say that, but only because when I send a free form, you're liable to get a response from five or six different people.

And no, I hadn't realized the newbies were put into that position. Knowing this information puts things in perspective --- I'll take that advice. Thanks.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

OWI:

Operating While Intoxicated

N/A's Comment
member avatar

I was not trying to pass judgement on you. I was just trying to show you another way to look at things. I only wish good things for people. I also took so long to type that that I missed some of the conversation. lol. Have a good night.

Have a good one, Big Scott.

Trucker Kearsey 's Comment
member avatar

This thread does come across as judgmental and disrespectful to the carrier. We all have bad days... and everyone can say or do something stupid.. drivers and dispatch alike.

I might vent here and there about my bad days.... but I make it pretty obvious I love my company and my FM. Even night dispatch is hysterical and we have fun.

I know some nights TWO dispatchers will have 300 trucks. Shooting a "can you send me the load assignment" would fix the problem. Yeah they see the messages.. but look how many different departments and how quickly message us. They probably don't have time to read them all until they can catch up. Also they might take messages on a priority basis. When the drunk driver hit me.. the night dispatch stayed on the phone with me while until the cops showed to make sure I was calm. I'm sure he missed a couple messages from jerks who couldn't wait 10 minutes to get a load.

As far as the trailer...yes you get sent to the nearest customer or yard to grab a trailer. Ours are automated so it might now have been a live person who sent that message. Plus.. I have had customers that didn't want the trailed dropped.. but actually put in the door because they were short on yard dogs. So picking up a trailer at the same customer sounds stupid but might have made sense on some level.

I hope your week goes better cause you really do sound negative today.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Errol V.'s Comment
member avatar

CJ stands his ground:

Big Scott, have you seen me get an attitude with these people?

Earlier CJ had said:

These folks are sort of like your ordinary drive managers, only way, way dumber than your drive manager
Giving the weekend personnel the benefit of the doubt, hoping they're not really this stupid,

CJ, you have an attitude with "these people". These people are part of your team, there to keep you rolling. Not so much for your benefit, but to keep the Swift trucks rolling and doing their part to serve Swift customers.

Are you a team player?

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Swift Transport Dispatcher Issues Life On The Road Trailers
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