Does Your Company Get You Home In Time?

Topic 1793 | Page 1

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RedGator (Nalee)'s Comment
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Our friend Special K has had such problems getting home on time it lead me to wondering, How is your company wirh getting you home on time? Ill start since Ive worked for WEL (1 yr and 2 weeks) Everytime I request hometime Im home the night before I asked to be with the exception of yesterday. A shipper held me up for 14 hrs waiting to be loaded. Now thats not my companies fault they didnt know. But seriously, Hometime is super important your first year. Getting home is a must and not getting there on time can make a hard transition even harder. Hope everybody weighs in. Ill note that I live 3 miles from a terminal so getting home or dropping loads at the yard are pretty simple.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Fatsquatch 's Comment
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Central is usually pretty good about getting me home on time. Or at least within a day or so of when I want to be home. If it's for an important reason, like a doctor's appointment, they'll even sometimes have me home a day early just to be sure I'm where I need to be when I need to be there. That's not to say there haven't been times when I've had trouble getting a load home, but that's partly due to living outside of Seattle. It puts me about 900 or so miles from the closest terminal in West Valley (I don't count the "terminal" they recently opened in Pasco, it's just a dirt lot and it's primarily for the new dedicated produce account with ConAgra). But over the last 2 years there haven't been more than a couple of instances where I had any trouble getting home within a day or so of when I requested.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

RedGator (Nalee)'s Comment
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Central is usually pretty good about getting me home on time. Or at least within a day or so of when I want to be home. If it's for an important reason, like a doctor's appointment, they'll even sometimes have me home a day early just to be sure I'm where I need to be when I need to be there. That's not to say there haven't been times when I've had trouble getting a load home, but that's partly due to living outside of Seattle. It puts me about 900 or so miles from the closest terminal in West Valley (I don't count the "terminal" they recently opened in Pasco, it's just a dirt lot and it's primarily for the new dedicated produce account with ConAgra). But over the last 2 years there haven't been more than a couple of instances where I had any trouble getting home within a day or so of when I requested.

Hmmmmmm everytime Special K request to go home they send her home 3 days or more after and shes been out for like 4 months and only requested hometime 3 times over a month in advance. ......

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Fatsquatch 's Comment
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Hmmmmmm everytime Special K request to go home they send her home 3 days or more after and shes been out for like 4 months and only requested hometime 3 times over a month in advance. ......

Sounds to me like she needs to start putting her foot down when it's getting close to time to be home. There have been times where I've been sent a load going the entirely wrong way, and when that happens I just send my DM a message asking if they have something going the right way. Within a few minutes the load is usually removed and I get assigned a new load headed at least more in the right direction.

Barring that, it may be time for her to request to be put on someone else's fleet. As we all know, not all DM/driver relationships are created equal, and she just may need to be under someone who's a little better at working to get their drivers home on time.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
ThinksTooMuch's Comment
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Schneider Bulk gets me home the night before every time. I've been with Schneider for 4 months since getting my own truck and I'm home every other Fri/Sat/Sun and I get home Thursday night. I have put my home time in for 3 months in advance. I trip-plan my home time it seems lol. I think she needs to have a talk with her dispatcher or dispatcher's supervisor perhaps.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Daniel B.'s Comment
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Naked, she's in the same situation that you were in when you had that rude dispatcher. You put your foot down in a professional way and told him exactly what's up.

This is exactly where Kathy is right now. I can tell you right now that Central cannot be any better at getting the driver home on time. I live in CA, the hardest place to get home, and I still get home on time.

If you can please let me know what her dispatchers name is and where she is based out of.

In my opinion, she needs to talk to a manager and get a new dispatcher. Tell her to try to join Ray Nelson's fleet out of Utah. He's my DM and I honestly wouldn't trade him for anyone that guy is awesome!

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Daniel B.'s Comment
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Wow, IPhone spell check strikes hard. Sorry about that first word. I meant to say "Nalee" as in your name. But the IPhone spellcheck corrected it to Naked without me noticing (long day). Hopefully Brett will edit. Thanks and sorry.

RedGator (Nalee)'s Comment
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Wow, IPhone spell check strikes hard. Sorry about that first word. I meant to say "Nalee" as in your name. But the IPhone spellcheck corrected it to Naked without me noticing (long day). Hopefully Brett will edit. Thanks and sorry.

Lmao. I figured it out. She was in Rochelle her first few months and just changed to Salt Lake City dont know his name. But according to her she requests a month in advance and sends daily messages the 2 weeks prior and they still dont. This last time they forced a dispatch on her making her sit for 2 days giving her a lad in the opposite direction. Maybe you should mrssahe her. Switching terminals hasnt helped

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

RedGator (Nalee)'s Comment
member avatar

Schneider Bulk gets me home the night before every time. I've been with Schneider for 4 months since getting my own truck and I'm home every other Fri/Sat/Sun and I get home Thursday night. I have put my home time in for 3 months in advance. I trip-plan my home time it seems lol. I think she needs to have a talk with her dispatcher or dispatcher's supervisor perhaps.

Thats some planning:) Glad to know. Being that a terminal is 3 hrs away does that help? Where are you required to park your truck?

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Daniel B.'s Comment
member avatar

I will definitely message her!

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