Recruiters And E-mail

Is there a reason why most recruiters refuse to communicate via e-mail? Any time I try to send a message with questions I get a reply saying "give me a call and we can discuss that". I'd rather be in touch by e-mail for sake of convenience, plus, as I've read on this website it's best to get everything in writing so there's no question about what was promised afterwards. So is that the reason? Do recruiters just not want to get caught guaranteeing something their company can't provide? Or is it just laziness, that they don't feel like typing out a response? And yeah I get that they're busy and have many prospective drivers to talk to, but it can't take more than five minutes to send a quick message back. So what gives?

I never had that problem.

Have you filled-out an on-line application? Recruiters deal with a lot of tire kickers, unless you have an application in their system, that's unfortunately how they will perceive you.

If you want them to take you serious, get that application done. You will have their attention at that point. It doesn't lock you in or obligate you to anything, so continue the discussion after the app. is in their system.

The recruiter at my company gladly answered every question I threw at her, in writing, by email​. West Side Transport was the ONLY company that did that for me-- believe me, I had TONS of questions. The other companies balked at answering in writing, even though I had already applied to some. Like you, I felt it was that the recruiter didn't want to answer in writing.

Subsequently, it made my choice quite easy when deciding who I'd begin my driving career with.

I never had that problem.

Have you filled-out an on-line application? Recruiters deal with a lot of tire kickers, unless you have an application in their system, that's unfortunately how they will perceive you.

If you want them to take you serious, get that application done. You will have their attention at that point. It doesn't lock you in or obligate you to anything, so continue the discussion after the app. is in their system.

That's good advice, thanks. I've always been reluctant to put in an app with a company unless I'm serious about signing on, as I don't want to end up receiving endless recruiting spam e-mails for years to come, but I suppose it's easy enough to unsubscribe.

The recruiter at my company gladly answered every question I threw at her, in writing, by email​. West Side Transport was the ONLY company that did that for me-- believe me, I had TONS of questions. The other companies balked at answering in writing, even though I had already applied to some. Like you, I felt it was that the recruiter didn't want to answer in writing.

Subsequently, it made my choice quite easy when deciding who I'd begin my driving career with.

The recruiter for my first company was great about promptly responding to every question I had in great detail when I would e-mail her. Told me I had more questions than any prospective driver she'd ever spoken to! She actually liked that I had challenged her, as I'd asked a few questions she had to do some research and legwork to find the answers to and was glad to have learned those things going forward.

It really does seem like it comes down to the individual and not the company. I spoke to a recruiter at one mega who would respond to my e-mails within 20 minutes with answers to every single question. Dealt with a different recruiter at the same company who every time I e-mailed would respond "give me a call". Had that back and forth with her for about a week as I was driving nights and sleeping days; she'd call during the day while I was asleep, I'd wake up after business hours and send an e-mail asking her to write back instead of call. After a few days of that back and forth she e-mailed to say "well I've been unable to reach you".