Talking With A DM/FM
Topic 20876 | Page 1
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G-Town's Comment
7 years, 1 month ago
Good Stuff Ducky...words to live by. The "show of appreciation" by calling your FM is a class move (Kudos). It's a small world, you never know when and where your paths may cross again.
Fm:
Dispatcher, Fleet Manager, Driver Manager
The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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As I am changing fleets, I asked my fleet manager for 5 minutes phone time to express appreciation, but also to ask how I can improve going forward. He works as many hours as I do it seems, and I value his feedback.
1. Drive safely Always. Back safely, goal, and take care to fix any equipment issues.
2. Trip plan properly. Even if it is a run you have done a dozen times, circumstances change. HOS is key and he stressed the management of HOS over and over again.
3. Communication. Be precise, and realistic regarding ETA and PAT. Don't be vague and more QC messages are better than too few.
I'll miss this FM.
Fm:
Dispatcher, Fleet Manager, Driver Manager
The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.Fleet Manager:
Dispatcher, Fleet Manager, Driver Manager
The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.HOS:
Hours Of Service
HOS refers to the logbook hours of service regulations.