An Honest And Fair Review Of PAM ( Including C1 And Driver Solutions)

If everything you wrote is truthful you have nothing to worry about. Defamation I believe is only when you're spreading false information. Why don't you email the photos to Brett privately? Brett@truckingtruth.com I believe is email he uses. He won't share them publicly but will allow him to help educate new drivers about what they may face going to pam.....if any of this is true.

I have to say I'm terribly disappointed but not at all surprised. You came here blasting the company for having inferior equipment, inferior people, and a careless attitude toward their employees but when we asked for proof you suddenly come up with excuses why you can't prove any of it. Now you want everything deleted.

We asked you a very simple question - did the company refuse the fix the equipment? We're still waiting for an answer.

See, this is a major problem with our society today, especially on the Web. Everyone wants to spread negative information and opinions but no one wants to be held accountable for anything they say.

Did it ever cross your mind that a website named TruckingTruth would ask you to verify your claims? It must not have ever crossed your mind that you would be asked to verify your claims or you never would have posted them.

Interestingly enough, the only way you could consider any of this defamation is if what you're saying is blatantly false and you knew it. If it can be demonstrated that you were out to tarnish the company's reputation with knowingly false information then that would be considered defamation. If what you're saying is true and it can be demonstrated to be true then there's obviously nothing to worry about. With 25 years in the banking industry it seems to me you're very well aware of what defamation is and you're very well aware of what behaviors could be considered dangerous and what ones are perfectly defensible.

And boy did you do an about-face in a hurry. You went from lawyering up to going on the offensive to running in fear from the potential that they might lawyer up and come after you.

To be clear, no one is getting lawyers and going after anyone. That's ridiculous. Do you really think a company of that size is going to try to sue someone for saying their truck had safety issues on the Web? Be serious.

First of all David, the truck they issued you; it's your responsibility to perform a thorough and detailed pretrip inspection before you accept it. The same PTI you were taught and needed to quote chapter and verse during your CDL test. You might have inspected it, but you failed to report it to PAM. Why?

Big Scott asked the same thing...you either didn't read it or chose to ignore it.

Second the other two trucks? If they were unsafe and/or had issues, why then were the other two drivers operating them? It's their responsibility to report issues and basically request repairs before continuing to drive the problematic truck. I can tender a guess...some of the issues could have been caused by a preventable accident and/or avoiding down time when the truck is in the shop.

PAM will not force you to drive an unsafe truck. You are the driver and within reason decide if it's safe to drive.

Look honestly I could discredit much more of your story...but I'll refrain for now and suggest that your 25 years in banking would have taught you that with every story there are always two sides to it. Typically somewhere in the middle lies the truth.

Brett, You know as well as I do that businesses (as well as individuals) can- and do sue for defamation- even when it did not occur. They do this to silence people, they do this to save face. Brett, you and I are about the same age... and you are a sharp guy. You have seen this kinda thing happen, no doubt. I'm not paranoid, I'm just well aware of the world in which we live.

I understand why you asked me to post the pics - I would have done the same. And it really isn't an excuse... I honestly did have two of them loaded when I realized that this could be bad.

I have no vendetta- you saw what I said about my experience with C1. Those guys were great. I've read negative things about C1, but I can honestly say that none of the negative reviews on C1 lined up with my experience. You have to see that my review is objective.

As for Driver Solutions- just look. Google "Driver Solutions, class action lawsuit". Your other moderator can "shoot holes" all he wants but this is public record. Their business practices are less than ethical - and yes, they did misrepresent the time it takes to get a CDL. This isn't bashing... just facts.

Now, as far as "did I give them an opportunity to fix the truck or give me another one?"

Ummm..... don't know how many times I needed to explain that I went to the "go to guy" with all of the issues and was blown off, but YES! I did exactly that. He didn't do squat. And the driver manager didn't offer me another truck either...just left me a couple sarcastic voice mails.

Your websit is called TRUCKING TRUTH- that is true... and I tried to be as truthful and candid as possible. Not for me, I have nothing to gain, nor is there any benefit in being castigated on this board by people who feel emboldened because they are sitting in front of their laptops. If I were sharing this experience in person, I highly doubt any of you would respond the way you have. People are much more respectful when they are in person. This isn't bravado- but people get really prideful and puffed up when they can hide behind their computers. The truth is, if we were having this dialogue in person, you would see/ hear the sincerity in my voice, you would also see the pictures and video - without the Fear of attacks from a company with the legal resources to shut people up. I personally watched one of the largest retailers in America legally stomp all over an employee that been abused by a racist manager in one of their stores. Money is power. You know this.

Guys, I really did think that there might be folks out there who might benefit from me sharing my experience. My ONLY motivation in posting the review was to be a help.

I read a lot of stupidity about this trucking company or that company, before I signed up... and most of it was from clowns who had no work ethic, no discipline, and thought the world owed them something.

But that isn't me... so, I sincerely thought that I should post a review just so that when someone went looking for some information they might find a fair review. A review that detailed the good and the bad.

I do see that this was a mistake. And I give you my word that it won't happen again.

I have no doubt that this post will also be attacked an ridiculed... I can see that this is the environment I have stumbled into - and I'm sorry that I did. It was my mistake. Say what you will, I won't be back to read it.

I do wish you all the best. Be safe.

If your worried about them seeing the truck number then blur that out. There's ways around it. Did you send any messages over your Qualcomm regarding the truck issues? They're not going to just put you in a different truck when yours breaks down. Sometimes you gotta wait a few days for repairs. THAT'S TRUCKING! It's unfortunate it wasn't ready to roll but as G Town stated that's your job to pretrip it before rolling and if it isn't safe DON'T DRIVE IT. In the yard i work out of we have 4 trucks. (6 drivers, slipseat). A few weeks ago 3 of our 4 trucks were broke down and we had rental trucks Does that mean my company doesn't give a damn? No, our trucks are equipment and equipment is bound to break down time to time. 2 of our trucks that were down are only a year old. One has 80k, other has 150k. Now I know the truck you got wasn't what you were expecting but you need to follow the chain of command. If you addressed it with your Dispatcher and he blew you off you should have taken it to his boss, and so forth. Did you call safety department about it?

You know as well as I do that businesses (as well as individuals) can- and do sue for defamation- even when it did not occur. They do this to silence people, they do this to save face. Brett, you and I are about the same age... and you are a sharp guy. You have seen this kinda thing happen, no doubt

No, I honestly have never seen this happen. If you look around on the Web regarding trucking, or any industry for that matter, you will find infinite streams of negativity aimed at every major company in the industry. Does it seem like lawsuits for defamation are being waged? Have you seen YouTube or Facebook? Come on.

If I were sharing this experience in person, I highly doubt any of you would respond the way you have. People are much more respectful when they are in person.

We have been respectful and fair in asking you to prove that what you're saying is true. If I met you in person I would have looked you in the eye and said exactly what I've said here today. You were more than willing to share this negative information publicly as long as you weren't asked to verify that any of it is actually true. That's something I do not appreciate and I do not find helpful in any way.

As far as asking for the truck to be repaired, here is exactly what you said:

Shorty after my inspection I get an email from the new driver development mentor - congratulating me on my upgrade and letting me know he is my "go to", should I have any problems or issues. So, I reply with an email detailing the issues with the truck. I get back a very curt reply "contact your DM (driver manager)". So much for having a new driver development mentor.... "what exactly do ya do here?"

So you contacted your DM:

And the driver manager didn't offer me another truck either...just left me a couple sarcastic voice mails

Why would he offer you another truck? Why weren't you answering your phone? They have a shop at the terminal to repair trucks. Did you actually speak to anyone in the shop about getting the truck repaired?

Ya know, as ridiculous as this sounds, here's what it seems happened. They assigned you a truck that needed some repairs and instead of making sure the repairs got done you quit the company and came here to make them look bad. If you would have went to the shop and told them the truck needed to be repaired it would have been repaired. If the shop couldn't repair it in a timely manner they would have reported it to the person who assigns trucks and they would have assigned a new one.

If you would have came to us earlier and said, "Guys, they've assigned me a truck that needs repairs and I don't know what to do. What should I do?" We would have told you to contact the shop to get the repairs done. Why would you have expected a new truck to be assigned? Were you under the impression that when a truck breaks down they junk it and buy you a new one?

This is yet another example of a brand new driver who didn't understand the procedures, which is totally understandable, and instead of sticking around and learning how to work through issues you chose to quit your job and try to make the company look bad.

Trucking takes a lot of dedication. It also takes someone who knows how to resolve issues. You have to learn to communicate the issues you're having and figure out what it takes to get them solved. Quitting your job over something as simple as a truck needing repairs is incredibly unfortunate and totally unnecessary.

Interestingly enough I worked for US Xpress for 6 years. Guess what? I had to do truck recoveries where I picked up filthy, abandoned trucks that needed repairs and I had to get them fixed. I even had one where a turkey had flown through the windshield and the entire inside was covered with feathers and blood. We called road assistance, they sent a glass repair guy to replace the windshield, then I drove the truck to the terminal to get it cleaned out and repaired.

You know what I didn't do? I didn't quit my job and then go to the Internet to try to make the company look bad.

Look, you're new to trucking and you didn't know how to handle simple situations. It happens all the time. I noticed when you had problems you turned to other inexperienced classmates so you could all complain to each other. Why didn't you turn to experienced drivers to find out how to handle these situations?

You're going to have to learn to be more resilient, more resourceful, and communicate better if you want to work as a driver in this industry. Being a top tier driver means being a creative problem solver and a great communicator. This was nothing more than a typical rookie misunderstanding. It's a shame you didn't turn to experienced drivers for advice.

Hey Brett- Tried to edit my last post to add a quick request.

Can I ask you to delete my profile so that I don't keep getting email alerts?

Thank you so much sir. Take care.

I have to say I'm terribly disappointed but not at all surprised. You came here blasting the company for having inferior equipment, inferior people, and a careless attitude toward their employees but when we asked for proof you suddenly come up with excuses why you can't prove any of it. Now you want everything deleted.

We asked you a very simple question - did the company refuse the fix the equipment? We're still waiting for an answer.

See, this is a major problem with our society today, especially on the Web. Everyone wants to spread negative information and opinions but no one wants to be held accountable for anything they say.

Did it ever cross your mind that a website named TruckingTruth would ask you to verify your claims? It must not have ever crossed your mind that you would be asked to verify your claims or you never would have posted them.

Interestingly enough, the only way you could consider any of this defamation is if what you're saying is blatantly false and you knew it. If it can be demonstrated that you were out to tarnish the company's reputation with knowingly false information then that would be considered defamation. If what you're saying is true and it can be demonstrated to be true then there's obviously nothing to worry about. With 25 years in the banking industry it seems to me you're very well aware of what defamation is and you're very well aware of what behaviors could be considered dangerous and what ones are perfectly defensible.

And boy did you do an about-face in a hurry. You went from lawyering up to going on the offensive to running in fear from the potential that they might lawyer up and come after you.

To be clear, no one is getting lawyers and going after anyone. That's ridiculous. Do you really think a company of that size is going to try to sue someone for saying their truck had safety issues on the Web? Be serious.

Can I ask you to delete my profile so that I don't keep getting email alerts?

You can click the "subscribed" button to unsubscribe from this thread. I mean, why stick around, right? There's no sense in trying to learn where things went wrong for you when it's so much easier to blame others for the way things turned out, right? Why face the fact that you quit your job over a simple everyday situation that you handled poorly when it's so much easier to just blame the company, right?

What a shame. This whole situation was totally unnecessary.

Not Here wrote:

Your other moderator can "shoot holes" all he wants but this is public record. Their business practices are less than ethical - and yes, they did misrepresent the time it takes to get a CDL.

"The other moderator"...oh SMACK, that hurt. I have a name...and never felt the need to change it out of fear like you just did, "DAVID".

Is that all you got out of what I wrote to you? Amazing you just pick and choose what you care to respond to and didn't comprehend the salient points of my reply or the others.

You are not an expert and have no experience, yet somehow believe your credibility is entitled. We have seen this type of behavior so many times and typically it comes from well educated people like yourself that seem to think their past credentials elevates them above the average truck driver.

I find it truly ironic that a former banker accuses another business of unethical practices. Your former employ represents the most morally and ethically corrupt business sector in the world and is subject to incredible levels of invasive regulatory compliance they brought upon themselves.

I am not buying any of the BS in your last reply. Waffling and transference. Like I said somewhere in the middle lies the truth.

After seeing the pics and not reading all the replies, here's the way to handle that situation for anyone. Step 1) Go back to truck issuing person and tell them that truck can't pass DOT inspection. Since the truck is out of service for that reason, does it get fixed here or do you have it towed to where it will be fixed. If they don't help you, then....Step 2) Talk to the safety department. Step 3) Message road assistance. Step 3) Climb the ladder until problem is solved.

From your account it doesn't seem you gave them the right opportunity to fix the problem.