Great story....It goes to show that sometimes it is the small gestures that make the most impact. That personal touch made not only a difference that day but for the future.
I was doing quite a few back-to-back pickups at one grain elevator in an itty-bitty town in Kansas, hauling milo to Salina. The old boy who ran the little elevator was just a grump. Someone pee'd in his Cheerios every morning, I think. After a couple days of this, I stopped him mid-whine and asked him if he liked banana bread? He gave me a puzzled look, "What the heck does that mean?" I asked him again if he liked banana bread. He said he did. I ran out to the truck and brought back a loaf of homemade banana bread my wife had made. She made several small loaves to send out with me that week. His eyes lit up and his whole demeanor changed! He apologized for acting up all week and went back to work with a little hitch in his giddy-up and some banana bread in his tummy. He gave us his personal cell phone number and told us to call ANYTIME and he'd come down to load us, day or night. After all, "He lived just down the block and usually didn't have anything better to do."
LOL
Right, who doesn't like homemade banana bread....Maybe you should have the wife make an extra, so you don't have to part with one of yours lol....
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Hahaha! Awesome story!!