Something Different And Puzzling

Today I pulled into a Flying J off I40, exit 369, Knoxville. I pulled up to the pumps in the usual way. Got out and started fueling the driver’s side tank. Walked around to the passenger side and the pump was located so far back that I couldn’t reach the tank with the hose. I had to lay the driver’s side nozzle down on the island and then back up to finish fueling. And since I needed reefer fuel, I had to move twice. All the fuel lanes had these offset pumps. Anybody know why?

Two reasons, to **** us off and those are usually an angel pull in.

Two reasons, to **** us off and those are usually an angel pull in.

First reason accomplished. I was irritated by this. But there was no angle pull in. I’d never encountered this before.

An "angel" has nothing to do with it.

Well, if they were to install the correct length hoses, it would not be an issue. I have researched this.

All the hoses come in two manufactured lengths, either "standard" or "long". The long version is an extra $300 PER HOSE. The truck stops buy the cheaper version. Most stops fuel pumps are not at an ANGLE.

I've had this happen too. I try to notice the pumps as I pull in, to see if the two sides are really far offset. Then I'm more careful where exactly I stop.

Moving to fill the reefer is always a pain. One time, I had a pump want me to fill up in this order: truck, reefer, DEF. So, I had to pull forward to fuel the reefer, then backup to top off the DEF!

I also have problems with the pump timing out before I can pull up and start filling the reefer. I do it as quickly as I can, even unscrewing the reefer tank cap while I'm fueling the truck. Anybody else have this issue, or am I just "special"?

I've had this happen too. I try to notice the pumps as I pull in, to see if the two sides are really far offset. Then I'm more careful where exactly I stop.

Moving to fill the reefer is always a pain. One time, I had a pump want me to fill up in this order: truck, reefer, DEF. So, I had to pull forward to fuel the reefer, then backup to top off the DEF!

I also have problems with the pump timing out before I can pull up and start filling the reefer. I do it as quickly as I can, even unscrewing the reefer tank cap while I'm fueling the truck. Anybody else have this issue, or am I just "special"?

Are you selecting "Refer" on the pump prompts? Hopefully you are because refer fuel is not taxed as the truck fuel is.

Yup. I select "truck fuel," "DEF" (usually), and "reefer." After the DEF, it says, "Authorizing reefer." I quick pull up the truck, jog back to the pump, and try to start filling the reefer , having already removed the cap to save time. Sometimes the pump even looks like it's going to work, but then it won't. It ends the transaction. Then I run my card again to fill the reefer, and it says, "Previous transaction still processing." So I have to wait a minute or two in order to start a new transaction to put those 6 gallons in the reefer.

I have only six months of refer experience, but never had that occur while fueling. Most times I did top off that tank was at the Walmart DC in Cheyenne, though. Maybe Big Scott knows the reason it times out at the pump?

Yeah, it happens to me about 50% of the time, more often at Love's. It encourages me to use the mobile fueling apps so that I don't have to re-enter all the info multiple times. I've never heard anyone mention this before, and it NEVER happened to me during training (and I'm faster now, if anything), so I'm just feeling like a Reefer Dolt, lol!

Did you have your company's fuel card then, or did you utilize your trainer's card?