Well, he basically cussed you guys out and asked to have his account deleted.
Turns out people with low standards don't appreciate honest assessments.
If there is one thing I can't stand, it's people who come looking for information but only want it when it's favorable for them. Gotta take the good with the bad, especially when it's your screw up.
I was as polite as I could muster
You handled it flawlessly. In fact, I thought the guy was lucky to have someone with your experience as a former LEO and an owner-op interested in helping at all.
TAKEAWAYS:
1. We can't save every driver, especially with facts.
2. Driver turnover numbers remain high, partly because of dumb decisions.
3. More freight for drivers that are willing to adhere to rules and regulations.
4. Lessons can always be learned from others examples of what not to do. Why let success stand in the way of a good time?
The silver lining Brett is that the website worked perfectly! We don’t want somebody with that mindset operating an 18 wheeler . 😉👍
Well, he basically cussed you guys out and asked to have his account deleted.
Turns out people with low standards don't appreciate honest assessments.
The silver lining Brett is that the website worked perfectly! We don’t want somebody with that mindset operating an 18 wheeler
That's true!
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Wow we scared another off
I was as polite as I could muster. As usual someone comes in after they mess up hoping for a miracle.