Unmotivated Shop Workers

Topic 9084 | Page 1

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Trucktographer's Comment
member avatar

Gotta love how the shop acts as if you're inconveniencing them by bringing in the company truck for work.

My dad and I noticed some very odd wear on one of our drive tires (entire chunks of tread missing) and some uneven wear on our steers.

Attila's Comment
member avatar

Gotta love how the shop acts as if you're inconveniencing them by bringing in the company truck for work.

My dad and I noticed some very odd wear on one of our drive tires (entire chunks of tread missing) and some uneven wear on our steers.

If your working for a large carrier that has multiple shops you will find out all of them are not equal. SWIFT has shops all over (I have not even been to many of them) and will send in a request to get me to my favorite shops. Columbus, Salt Lake, Oklahoma City have been excellent and I get the major fixes done at those. Juarrupa and Phoenix are so so if they are not swamped. I stay far away from Houston, Memphis and Denver. Takes awhile but you will be able to know the good ones and get your DM to dispatch you to them for maintenance.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Errol V.'s Comment
member avatar

For me, New Boston (Detroit) and Memphis are quick, no problems getting work done. (Memphis: one mechanic called me with more questions about an A/C problem.)

But in Lancaster (Dallas) TX, I came in with a flat unmounted spare. (Already changed at a truck stop.) He said he didn't have any to swap out!

Chris the stick slinger's Comment
member avatar

Attilla,Errol

I picked up a load of cotton next door to you guys Memphis terminal. Got a chance to watch those guys getting the trucks staged to go out.

Granted it was 0800, and I was there only an hour but those guys were actually hustling.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Attila's Comment
member avatar

I may have hit Memphis on a bad day, will give them another shot if I need them again.

Errol V.'s Comment
member avatar

I may have hit Memphis on a bad day, will give them another shot if I need them again.

Tommy (I think that's his name) the service writer is a hoot. Stay on his good side, he'll take care of you.

Trucktographer's Comment
member avatar

This was the Decatur, GA terminal. I had personally hoped to go to another, but this is where my DM sent me, and me trips worked out timing-wise for this.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Scott O.'s Comment
member avatar

This was the Decatur, GA terminal. I had personally hoped to go to another, but this is where my DM sent me, and me trips worked out timing-wise for this.

I didn't like the Decatur ga terminal it's run down and needs a really good make over... I had to watch training videos there when I was with swift...

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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