An Open Letter To The CEOs Of Love's, TA, Pilot, Et Al.

Topic 9637 | Page 1

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The Persian Conversion's Comment
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Dear CEOs,

I would like to formally complain about an incredibly annoying practice at some of your locations: putting nothing but plain water in the windshield cleaning buckets at the fuel pumps.

Here's the problem. Trying to scrub a day's worth of bugs off a windshield with plain water takes forever, causing drivers to take longer at the pumps, resulting in less drivers being able to fuel in a day, which means lost revenues for your company. It also puts much more wear and tear on the scrubbers, since drivers have to press harder and scrub longer, which means more frequent replacement of scrubbers.

I am sure if you did a cost-benefit analysis, you would see that it would be a good business practice to mandate that all locations add a minimum amount of bug-dissolving soap to each bucket. And by "minimum," I'm talking about more than 1 drop, as it seems many locations already do.

This would also greatly please drivers, and I am willing to bet that you would see a sharp increase in customer loyalty.

Thank you for your prompt attention to this matter.

Sincerely, The Persian Conversion

Phox's Comment
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Do the trucks not have wash fluid for the windshield wipers? Not saying that the fuel stops shouldn't have this, I'm just curious if the problem got to be too big could you use your wipers with fluid if you needed to?

Brett Aquila's Comment
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Do the trucks not have wash fluid for the windshield wipers? Not saying that the fuel stops shouldn't have this, I'm just curious if the problem got to be too big could you use your wipers with fluid if you needed to?

The bugs get stuck to those windshields like they're welded on there. The wipers don't do anything except smear them all over the place. The only way to get that windshield clean is to scrub it good with something. You can use Windex or soap with paper towels or the scrubbers at the truck stops but windshield wipers aren't going to do it.

I agree with your Sentiment Persian Conversion. It's annoying trying to get the windshield clean with just water.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Jessica A-M's Comment
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I bet something like Klean Terpenes would be pretty good at getting bugs off windshields. I'll have to bring some with me and test it on the road. Maybe spray it on and then use the scrubber?

Dennis R. (Greatest Drive's Comment
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Best bug remover is hydrogen perixide,mixed 50 50 with water.I carry a spray bottle with me.For you guys who dont like climbing the rig,just use the stream setting.bugs will dissolve after one minute..clean windshield as normal.

Christy R.'s Comment
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I've always used a RainX knockoff on my car windshield. I had planned to pack it with me to training; unless you guys think it won't be allowed??

Dennis R. (Greatest Drive's Comment
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The instructors love seeing you cleaning windows,but my trainer wouldnt allow rain x for some reason.I would ask first,but dont see a priblem.

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